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Qualitative Media Monitoring Methods

Quantitative analysis alone will not adequately explain strengths and weaknesses of media coverage. It is not enough to claim that the ruling party is receiving more media coverage than the opposition - there may be good reasons for this, such as larger public support, and therefore interest. Similarly, a simple count of news items may conceal the fact that some parties' coverage "quota" may include items that show them in a negative light

Extremely important aspects of election coverage are not readily susceptible to quantitative monitoring. Reporting of inflammatory speech, for example, will require close textual analysis of the approach that the media uses.

Monitors also analyse content of voter education material to ensure that party political messages are not being conveyed. Often monitors compare the treatment of the same stories in different language services. Often in post-colonial contexts, indigenous language content that is broadcast is remarkably different that of in colonial language broadcasts. The latter will to some extent, be for external consumption. Broadcasters and politicians might assume that international monitors do not pay attention to what is conveyed in local languages.

One very important consideration for monitors to address is the extent to which media reporting is accurate. Media monitors measure bias by comparing media reporting to their own understanding of events, as influenced by a variety of sources. ‘Source monitoring’ is when the media monitors attend a newsworthy event, such as a political rally or a press conference, in order to see how media coverage compares with their own perceptions. The Internet has made it easier for monitors to compare domestic coverage with international reporting on an election. The two sometimes bear little similarity to each other.

Evaluating implicit messages contained within media coverage is at the same time important, difficult and highly contentious. Subtleties of language and visuals convey a variety of messages that are not always absorbed by an audience in a conscious manner. For example, pro-government media may have a president ‘state’ something while his opponent only ‘alleges’. Reporting does not have to be inaccurate to be an improper influence on the audience's perceptions. In South Africa before the 1994 election, for example, monitors noticed that coverage of African National Congress demonstrations consistently noted the amount of litter left behind by the participants. The message was that the ANC was disruptive and irresponsible. Foreign news items can also be used to encourage a particular interpretation of domestic news. In Malawi in 1994, coverage of opposition parties on the state broadcaster was placed alongside news of the Rwandan genocide. The subliminal message was that an end to one-party "stability" would lead to bloodshed.

Television has complex visual vocabulary. Figures who are regarded as authoritative - such as incumbent politicians - may be portrayed at an upward angle, while others are filmed at a level angle or from above. Figures in authority will more often address the camera directly, while others will address an unseen interviewer to one side of the camera and thus will not address the viewer directly. Ordinary interviewees - opposition members, trade unionists, or a member of the general public - will usually be interviewed in the open air. Government members will be seen in their office, often shuffling papers and apparently engaged urgent and important activity. An office background tends to emphasise the authority and expertise of the interviewee. And so on.

Graphics and logos that accompany news broadcasts may also convey a message. In  the Zimbabwean  elections in 2000, a special current affairs programme that ran through the campaign period had as its logo the tower at the Great Zimbabwe ruins - exactly the same as the symbol of the ruling party.