Recommendation 12 (Complaints and Appeals) Timor-Leste 2007
http://aceproject.org/ero-en/regions/pacific/TL/timor-leste-final-report-presidential-and/at_download/file
It is essential that the CNE provide more public information about how to make
complaints, especially since this is a new procedure and they are a new body. The requirement that a complaint has to be signed by the witness, and made within 24 hours is very strict for the Timorese context, and consideration should be given to being more flexible. Extension of the different deadlines related to complains procedures must be studied. Witness statements should be considered to be evidence, rather than having to constitute the complaint itself. The complaints procedure should provide a time limit by which the CNE should resolve complaints.
